Frequently Asked Questions

If you cannot find your answer below please contact us.

I would like my unit tested and rebuilt. How does your process work?

To get your unit tested & rebuilt, you just need to select and purchase your part from our website. Your unit is then booked in to our workshop. we are then primed and ready to receive your item and get to work.

Do you test my item before you repair it?

All items are bench tested before we go ahead with any repairs. If your item is found not to be at fault we will contact you to discuss your options.

How much is your testing fee?

Our testing fee is £29.99 and includes return shipping. This is done by refunding your original purchase price minus this fee. Example: £100 purchase price = £70.01 refund.

Will my unit need programming after repair?

Most of the repairs we offer are "Plug n Play" So just refit the unit and get on with your life. If a unit will need reprogramming or calibration it will be clearly stated in the item description.

What are your shipping fees?

We include FREE return shipping on all of our services. There are no hidden extras. The only extra that you pay is your shipping to us.

How long is your warranty?

As we only use upgraded components and improve on the original design, All items are covered by our comprehensive LIFETIME WARRANTY*.

Do you offer a removal and refitting service?

We do offer a removal and refitting service for certain repairs. Please contact us to check availability.

Do you work weekends?

No, we are closed on weekends.

I cannot find my part on your website. Does this mean that you don't do it?

We are expanding our range constantly. If you cannot find the item on our site it does not mean we can't help. Just contact us to see what we can offer.

What postage service do you use?

We use the Express 24 delivery service on Parcel Force.

Still have a question? We’re happy to help.